Orthodontic Consulting Frequently Asked Questions (FAQ)

 Answers to Common Questions About StraightSmile Solutions®                    

Note: StraightSmile Solutions supports dentists and independent dental labs that service private-practice dentists and DSOs but does not support direct-to-consumer operations at this time.

1. What is StraightSmile Solutions®? Is it an orthodontics course? Can you Help me with Case Selection?

2. What makes StraightSmile Solutions® different from other orthodontic coaching systems?

3. I am not a general or pediatric dentist. Can I use StraightSmile Solutions®?

4. How are coaching sessions conducted? What times are available for zoom sessions?

5. Can we meet face-to-face for coaching sessions?

6. I would rather communicate through email. Is this possible?

7. What orthodontic brands do you work with?

8. What if I need to reschedule a coaching session?

9. What if I run late for a coaching session?

10. Do you have a guaranteed response time for emails?

11. Does it seem counterintuitive for an orthodontist to start a coaching company for general dentists?

12. How much do the services through StraightSmile Solutions® cost? What if I have a group practice but we only do a few cases a month? Do we have to do VIP?

13. How do you accept payments?

14. Which service should I subscribe to? Can I cancel or downgrade your services? How do we cancel service? Is there a contract?

15. Will you do my treatment plans and/or ClinCheck®?

16. How do I set up my HIPAA Secure Mail® Portal?

17. Will you help me select the best technology? What about helping me trace cephs?

18. What kind of orthodontics do you NOT do?

19. What kind of results can I anticipate?

20. Do you offer free hands-on training?

21. What is “On-Call”? How do Invisalign Days work?

1. What is StraightSmile Solutions®? Is it an orthodontics course?


2. What makes StraightSmile Solutions® different from other orthodontic coaching systems?


3. I am not a general or pediatric dentist. Can I use StraightSmile Solutions®?


4. How are coaching sessions conducted? What times are available for zoom sessions?


5. Can we meet face-to-face for coaching sessions?


6. I would rather communicate through email. Is this possible?


7. What orthodontic brands do you work with?


8. What if I need to reschedule a coaching session?


9. What if I run late for a coaching session? How many can I schedule at a time?


10. Do you have a guaranteed response time for emails?


11. Does it seem counterintuitive for an orthodontist to start a coaching company for general dentists?


12. How much do the services through StraightSmile Solutions® cost?


13. How do you accept payments?


14. Which service should I subscribe to? Can I cancel or downgrade your services?


15. Will you do my treatment plans and/or ClinCheck®?


16. How do I set up my HIPAA Secure Mail® Portal?


17. Will you help me select the best technology?


18. What kind of orthodontics do you NOT do?


19. What kind of results can I anticipate?


20. Do you offer free hands-on training?


21. What is On-Call? How do Invisalign Days work?