Orthodontic Consulting Frequently Asked Questions (FAQ)
Answers to Common Questions About StraightSmile Solutions®
Note: StraightSmile Solutions supports dentists and independent dental labs that service private-practice dentists and DSOs but does not support direct-to-consumer operations at this time.
1. What is StraightSmile Solutions®? Is it an orthodontics course?
2. What makes StraightSmile Solutions® different from other orthodontic coaching systems?
3. I am not a general or pediatric dentist. Can I use StraightSmile Solutions®?
4. How are coaching sessions conducted? What times are available for zoom sessions?
5. Can we meet face-to-face for coaching sessions?
6. I would rather communicate through email. Is this possible?
7. What orthodontic brands do you work with?
8. What if I need to reschedule a coaching session?
9. What if I run late for a coaching session? How many can I schedule at a time?
10. Do you have a guaranteed response time for emails?
11. Does it seem counterintuitive for an orthodontist to start a coaching company for general dentists?
12. How much do the services through StraightSmile Solutions® cost?
13. How do you accept payments?
14. Which service should I subscribe to? Can I cancel or downgrade your services?
15. Will you do my treatment plans and/or ClinCheck®?
16. How do I set up my HIPAA Secure Mail® Portal?
17. Will you help me select the best technology?
18. What kind of orthodontics do you NOT do?
19. What kind of results can I anticipate?
20. Do you offer free hands-on training?