Ordering New Vivara Retainers for Archived Patients

We all like to hope that our patients will see great results after finishing cases, but often, they may still need follow up treatment plans to ensure they’re keeping on track and not slipping. In line with this, today’s brief guide looks at some of the key things you need to know about ordering new Vivara retainers to help.
Ordering New Vivara Retainers for Archived Patients
If you have an archived patient who has finished their case(s) over five years ago, you may assume that you’ll have to completely set up the retainers again. However, with Vivara, this may not actually be the case. In fact, it’s possible to get Vivara retainers for archived patients, even five years ago.
To do so, use the following steps:
– Find the archived patient
– Unarchive the patient
– Go to “new Vivara subscription”
– Select “use upper arch from the previous retainer”
– Pay the retainer charge
It’s worth noting that archived patients’ scans will usually be deleted after ten years. However, you may be able to cloud store models to secure them.
Should I Rescan Patients Before Giving a Retainer?
In many cases, it’s worth checking your Patients individually to decide whether you should rescan. Sometimes, you’ll find that archived patients’ old Vivara retainers will still fit perfectly after many years. However, this may not always be the case. You should ideally do a virtual visit to be sure, but if you’re concerned, make sure to rescan if they need it. This will naturally cost a lot more, though.